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Support

Easy to Use. Seamless to Support.

Riverain is dedicated to empowering your clinical teams with the tools, knowledge, and support needed to enhance diagnostic confidence, streamline workflows, and improve patient outcomes. Our ClearRead ISO27001 certified technology has been engineered for installation just as it was designed for use: seamless, intuitive, and easy.

Support Hero

Contact our support team:

Email: CustomerCare@riveraintech.com

Phone: 800-990-3387

Hours: M-F 8:30 AM to 8:30 PM EST

Submit a Support Ticket
FAQs

FAQs

Find answers to common questions about ClearRead products and support.

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Series Recommendations

Series Recommendations

Recommended scan series settings and best practices for ClearRead.

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System Requirements

System Requirements

Hardware and software requirements to support your ClearRead installation.

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Workflows

Workflows

Clinical workflows and integration approaches to streamline adoption.

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Manuals

Manuals

Product manuals and documentation for ClearRead CT and ClearRead Xray.

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Technology

Technology

Learn more about the technology behind ClearRead and how it works.

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Customer Support Webinars

Customer Support Webinars

Watch webinars and updates designed to help you get the most from ClearRead.

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Major Upgrades with Minor Disruptions

See how our team plans and delivers upgrades while minimizing disruption to your workflow.

Your ClearRead Support Team

Meet the people who help keep your ClearRead experience running smoothly.

Cory Sunderhaus

Cory Sunderhaus

Installation/Service Engineer

Charlie Von Eschen

Charlie Von Eschen

Sr. Installation Service Engineer & Applications Specialist

Chris Sandoval

Chris Sandoval

Customer Success Clinical Specialist

K'Tara Lopez

K'Tara Lopez

Director of Customer Success

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Support Questions?

If you need help with a specific concern, please drop us a line anytime so we can help you quickly and can create a Customer Request.

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Support Feedback?

We appreciate feedback from our customers to help us do our jobs even better. We welcome your input through our Customer Feedback Form:

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